Using best-in-class architecture and redundancy back-up systems, MiGS provides a stable and secure payments processing environment for merchants and banks.

The Service Level Agreement (SLA) target for MiGS is 99.50%, with unscheduled outages not to exceed 0.05%

The charts below provide a complete historical record of the MiGS availability track record and the actual number of scheduled and unscheduled outages incurred by the system since September 2005.

 

 

MiGS Availability

 

SLA Target:	99.50% availability, calculated as the number of outage minutes for a given month divided by the total number of minutes in a month. Unscheduled outages should not exceed .05%.
Month Results:	99.986% actual, representing 100% achievement of goal.
Explanation/Action:	N/A
Comments:	N/A

Month/Year	Percentage Total Availability
09/2005	99.898%
10/2005	99.987%
11/2005	99.935%
12/2005	99.940%
01/2006	99.993%
02/2006	99.995%
03/2006	99.998%
04/2006	99.956%
05/2006	99.996%
06/2006	99.998%
07/2006	99.989%
08/2006	99.996%
09/2006	99.986%

 

Quality Performance Measures

MiGS Availability - Scheduled vs. Unscheduled

MiGS Availability percentage of scheduled versus unscheduled outages. The number of outages and the number of outage minutes are presented.

	Scheduled	Unscheduled
Month/Year	Total Outages	Total Outages
09/2005	2	2
10/2005	2	1
11/2005	3	1
12/2005	4	3
01/2006	3	0
02/2006	2	0
03/2006	1	0
04/2006	1	1
05/2006	2	0
06/2006	1	0
07/2006	4	1
08/2006	2	0
09/2006	4	1